Thoughts and experiences from the team behind Rasayel
Top 15 customer support tips
Customer support is a key factor in your brand's success. It affects every step of your customer's journey. In this article, we will share the tips that we developed over time ...
How to craft an interactive WhatsApp template in Rasayel
Templates are reusable messages that you can send to your customers on various occasions. How do you craft an interactive WhatsApp template in Rasayel?
Top WhatsApp Business API features
We get a lot of questions about the WABA (WhatsApp Business API) solution benefits. We also noticed that many of our customers don't use WABA at full capacity,
WhatsApp Templates 101 - Part 1
WhatsApp has two main types of messages: Session messages and templates. Session messages can only be sent within 24 hours from your customer's last message. For all other cases ...
WhatsApp Business Solution Provider (BSP) Showdown
In this article we will dive into the market of WhatsApp Business API Solution providers. ...
What is the difference between WhatsApp Business API and WhatsApp Web?
We are often asked if it's possible to connect one's WhatsApp app to our product. The short answer is ...
WhatsApp opt-in practices
WhatsApp Business is a fantastic tool to keep your customers updated on your latest products and services. Before sending proactive messages and notifications...