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Rasayel blog

Thoughts and experiences from the team behind Rasayel

Posts by · giorgi lobzhanidze

Customer Support

Live Chat vs Instant Messaging - Which one is better for your business?

Due to the convenience of live chats compared to emails or phone calls, it's no wonder they've been on the rise for a while now. However, rumor has it that there's a new sheriff in town...

Giorgi Lobzhanidze

Giorgi Lobzhanidze

Oct 21, 2021

Customer Support

5 ways social media can boost omnichannel customer service

Today's customer preferences are radically different from 20 years ago. Having a single point of contact (a physical store or a website) with customers is no longer enough.

Giorgi Lobzhanidze

Giorgi Lobzhanidze

Oct 09, 2021
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